Camp rules

Dear guests, please respect the house rules in order to have a peaceful and pleasant stay at camp Grande Glamping!
1. During their visit, guests of the Grande Glamping Camp are required to comply with the house rules and the code of conduct, taking into account the peace and security of all guests of the Camp, in particular, of many children who reside in the Camp and taking into account the property of the Camp and other guests.
2. Check-in at the Camp takes place from 14 p.m. for guests in glamping tents. Check-out for guests who stayed at the glamping tents no later than 10 a.m. An extra day will be charged in the case of all check-outs carried out after the specified deadline but without the right to use the accommodation.
3. The calculation and payment of services used can be carried out by guests on the day of departure or every day no later than 8:30 p.m. In order to avoid crowds, or in the case of an early departure, guests are advised to carry out the payment the day before the planned departure.
4. Entry and exit from the Camp, and driving a car or any other motor vehicle inside the Camp is possible only between 7 a.m. and 11 p.m.
5. Only guests registered at the reception are allowed to be accommodated in the Camp. Minors can stay in the Camp only if accompanied by parents or adults to whom they are entrusted. All persons present in the Camp, but not registered as guests, will be removed from the Camp.
6. Guests are required to maintain the cleanliness of the areas they use. Waste should be deposited only in the designated bins and containers placed in the Camp. Guests are required to leave sanitary facilities neat after use.
7. The water in all parts of the Camp is potable. We kindly ask guests to use water conscientiously and moderately.
8. During their stay, guests are not allowed to make noise (by using radio, TV, musical instruments, etc.) and disturb other guests by talking loudly, shouting, banging or in any other way, during any time of day and night. All guests who disturb or interfere with a comfortable stay and the rest of other guests in any way, or damage the property of the Camp or other guests in any way, will be removed from the Camp by the Camp staff. They will also be required to pay for their stay and any damage caused.
9. Complete peace and quiet in the Camp are compulsory from 11 p.m. to 7 a.m. and from 1 p.m. to 3 p.m.
10 .It is prohibited to damage trees and other greenery in any way, enclose the area in which you reside, and carry out any work on the land or camping spots. Otherwise, the guests will be required to pay for all damage caused, and the staff reserves the right, in this case, to remove the guest from the Camp.
11. It is not allowed to wash the dishes or laundry in places not provided for that purpose.
12.It is not allowed to wash vehicles, trailers, or boats at any location within the Camp.
13. It is not allowed to retain, gather or stay overnight in the pool after 11 p.m.
14. It is not allowed to park cars outside the camp.
15. The inventory control of glamping tents is carried out at the check-out of the guest. In the case of damage or lack of inventory, the staff is authorized to charge the guest for all the damage in the actual amount.
16. Abandoned, lost, or forgotten items can be brought to the reception.
17. Guests can store their valuables (jewelry, money, etc.), for a fee, in a vault located at the reception.
18. Camp Grande Glamping assumes no responsibility for any theft, damage, and loss of property of guests, and assumes no responsibility for damage caused by force majeure, so guests are advised to secure their property.
19. Mail is delivered to the Camp on working days in the afternoon and guests can pick it up at the reception.

Guests can submit any comments and complaints exclusively to the following e-mail address: info@grande-glamping.com.
All guests who fail to comply with any provision of these house rules, and in any other way interfere with the functioning of the Camp, disturb other guests, or threaten the property of others, will be removed from the Camp.
Their accommodation will be canceled and they will be required to pay for any damage caused
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Camp rules for pet owners

1. Pet owners are required to report the presence of theirs pets upon arrival at the reception on presentation of the vaccination card and pay a fee for their stay according to the official price list of the Camp.
2. Guests are required to keep their pets on a leash and with a muzzle. Guests are also required to keep their pets on a leash within the accommodation unit. Guests are required to pick up after their pets and dispose it in the provided bins.
3. It is prohibited to take pets to the children’s playgrounds.
4. Pets are allowed in the Camp, with the exception of those that in any way can endanger or interfere with a safe and comfortable stay of the guests. The Camp staff is authorized to request from pet owners who do not comply with the house rules to leave the Camp.